Meet the Team
Business is hard, especially with new competitors and technology creating brutal transparency. Here’s a closer look at the people behind JRB — read our bios, and reach out directly with any questions.
Respected Operations Consultant
With over 35 years running small corporate businesses, Jen is a highly regarded operations consultant. As a General Manager and CEO, she led her companies to financial success through innovative leadership, new acquisitions, and increased sales — always with an eye on customer service and client retention.
In 2012, she left that world to pursue further education, founding what’s now JRB Consulting Group. Since then she’s worked with clients across the country to build the kind of operational efficiency that actually moves revenue and profit.
Outside of work, Jen’s usually at the dog park or out on the Capital Trail, when she’s not traveling or spending time with family.
Innovative Marketing Strategist
Jacqui is an operations-minded marketing leader with 12+ years of experience driving growth, marketing systems, and revenue engines for digital media, consumer, and founder-led brands — including roots right here at JRB.
She specializes in turning high-level business vision into organized, scalable execution. Her expertise spans full-funnel marketing operations: architecting automated lifecycle email journeys across HubSpot and Klaviyo, managing e-commerce storefronts, launching digital education platforms, and directing cross-functional launch schedules. Having served as a Marketing Director and co-hosted the Taste Radio podcast, Jacqui brings an operator’s discipline and a clear communication style to every team she supports.
Outside of client work, Jacqui is pursuing an M.A. in Clinical Mental Health Counseling, exploring new travel destinations, and following competitive sports — a former NCAA Division II National Champion basketball player who graduated Magna Cum Laude from Bentley University.
Tell us, and the advice is on us. You’ll hear back from our team with a personalized response within 24 hours.